Privacy Policy – Imani Logistics LLC
Last Updated: March 19, 2026
Imani Logistics (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you interact with our transportation and logistics services.
1. Information We Collect
We may collect the following types of information:
- Name, phone number, email address, and business details
- Shipment and logistics-related information
- Billing and payment information
- Communication data (including SMS messages and call logs)
2. How We Use Your Information
We use your information to:
- Provide transportation and logistics services
- Communicate about shipments, dispatch updates, and service notifications
- Send invoices, confirmations, and operational updates
- Improve our services and customer experience
- Comply with legal and regulatory requirements
3. Sharing of Information
We do not sell or rent your personal information. We may share information with:
- Service providers and partners necessary to fulfill logistics services
- Regulatory agencies when required by law
- Technology providers supporting communication (e.g., SMS platforms, dispatch systems)
SMS consent is not shared with third parties or affiliates for marketing purposes.
4. SMS Communications
By providing your phone number, you consent to receive SMS messages related to:
- Shipment updates
- Dispatch notifications
- Appointment confirmations
- Billing alerts
Message frequency may vary. Message and data rates may apply.
5. Data Security
We implement reasonable safeguards to protect your information from unauthorized access, disclosure, or misuse.
6. Your Privacy Rights
You may request to:
- Access, update, or delete your personal information
- Opt out of communications at any time
7. Contact Us
If you have questions about this Privacy Policy, contact us at:
Imani Logistics
Address: 2421 Coyote Way Northlake, TX 7624
Email: Imani.loads1@imanilogistics.com
Phone: 210-874-5194
SMS Terms of Service – Imani Logistics
By opting in to receive SMS communications from Imani Logistics, you agree to the following terms:
1. Types of Messages
You may receive messages related to:
- Load assignments and dispatch updates
- Shipment status and delivery notifications
- Appointment reminders
- Billing and account notifications
2. Message Frequency
Message frequency may vary depending on your interaction with our services.
3. Message & Data Rates
Message and data rates may apply based on your mobile carrier plan.
4. Opt-In Consent
You may opt in to receive SMS messages by:
- Submitting a form on our website
5. Opt-Out Instructions
You can opt out at any time by replying:
STOP
After opting out, you will no longer receive SMS messages unless you re-subscribe.
6. Help Instructions
For assistance, reply:
HELP
or
contact us at:
Email: Imani.loads1@imanilogistics.com
Phone: 210-874-5194
7. Privacy
Your information will be handled in accordance with our Privacy Policy:
https://imanilogisticsllc.com/route-deliveries-2/
SMS consent is not shared with third parties or affiliates for marketing purposes.
8. Standard Messaging Disclosures:
• Message and data rates may apply.
• You can opt out at any time by texting “STOP.”
• For assistance, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages.
• Message frequency may vary
